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Terms of Services

ACCEPTANCE OF TERMS OF USE

By using this Site, registering for a Pantrage account (“Account”) or using any other services, products, data, content or other material available through the Site (“Services”), you (“you, your, or yourself”) are agreeing to accept and comply with the terms and conditions of use stated below (“Terms of Use”). You should read the entire Terms of Use carefully before using this Site or any of the Services.

The Services allow registered users of the Services to:

  • Make a deposit using USDT and allow our Bot to carry out arbitrage transactions with the help of our team of Experts. 
  • Enter into arrangements to store Virtual Assets and Digital Assets listed on the Site with a third-party custodian;
  • Withdraw your Cryptocurrency  balance held in your Account at any given time.

Depending on your country of residence, you may not be able to use all the functions of the Site or Services. It is your responsibility to follow the rules and laws in your country of residence and/or country from which you access this Site and the Services. As long as you agree to and comply with these Terms of Use. grants you the personal, non-exclusive, non-transferable, non-sublicensable and limited right to enter and use the Site and the Services.

IF YOU DO NOT ACCEPT THE TERMS OF USE AND CONDITIONS OUTLINED IN THIS AGREEMENT, DO NOT ACCESS THIS SITE AND DO NOT USE THE SERVICES.

By opening an Account, you expressly represent and warrant:

  • That you have accepted you are legally bound by these Terms of Use; and
  • That you are at least 18 years of age and have the full capacity to accept these Terms of Use and enter into a transaction involving Virtual Assets and other Digital Assets.
  • That you allow our bot along with our team of Experts to carry out profitable arbitrage transactions several times a day all through the week.

RISKS

Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, Virtual Assets and Digital Assets are a unique type of asset, backed by technology and trust. There is no central bank that can issue more cryptocurrency or take corrective measures to protect the value of Virtual Assets and Digital Assets in a crisis.

The trading of Virtual Assets and Digital Assets is often susceptible to irrational (or rational) bubbles or loss of confidence, which could collapse demand relative to supply. For example, confidence in Virtual Assets and Digital Assets might collapse because of unexpected changes imposed by software developers or ocreationthers, a government crackdown, the superior competing alternative currencies, or a deflationary or inflationary spiral. Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling. But do note that arbitrage trading doesn’t lose any risk as we take advantage of market price change between two platforms. 

There may be additional risks that we have not foreseen or identified in our 

Terms of Use

We engage with third-party custodians in order to hold Virtual Assets and Digital Assets on your behalf. Your Virtual Assets and Digital Assets will be held on your behalf in a wallet in the name of Pantrage together with other Members’ Virtual Assets and/or Digital Assets. They may also from time to time be held in the wallet together with Pantrage Virtual Assets and/or Digital Assets which reflect Pantrage fees, but which are recorded on Pantrage ledger as belonging to Pantrage, and which you instruct Pantrage to collect by withdrawing them from the wallet from time to time). We will maintain detailed records of all Virtual Assets and Digital Assets which Members hold with third-party custodians appointed by us.

As set out below, Pantrage will act only on your Instructions in respect of Virtual Assets and Digital Assets, and does not otherwise acquire any right, title or interest in them. Whilst Pantrage uses reasonable care in the appointment of third-party custodians, in the event of a third-party custodian becoming insolvent or entering into an insolvency process in a relevant jurisdiction, you may have only an unsecured claim against the third-party custodian, and Members’ Virtual Assets or Digital Assets may be at risk subject to any protections provided at law in the relevant jurisdiction.

LIMITED RIGHT OF USE

Unless otherwise specified, all materials on this Site are the property of Pantrage and are protected by copyright, trademark and other applicable laws. You may view, print and/or download a copy of the materials from this Site on any single computer solely for your personal, informational and/or non-commercial use, provided you comply with all copyright and other proprietary notices.

The trademarks, service marks and logos of Pantrage and others used in this Site (“Trademarks”) are the property of Pantrage and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video and audio used on this Site belong to Pantrage. The Trademarks and material should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, whether manual or automated. The use of any such materials on any other Site or networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

MAINTAINING YOUR ACCOUNT: OUR RULES AND ROLE

This Site and the Services are for your personal use only. We are vigilant in maintaining the security of our Site and the Services. By registering with us, you agree to provide Pantrage with current, accurate and complete information about yourself, as prompted by the registration process, and to keep such information updated. You further agree that you will not use any Account other than your own or access the Account of any other Member at any time or assist others in obtaining unauthorized access.

Pantrage role is limited to providing you with a platform via the Services under which we act solely as a service provider, as your agent and in accordance with your Instructions for the management and transfer of Virtual Assets and other Digital Assets. We do not store any Virtual Assets or other Digital Assets directly, but where you Instruct us to arrange for any Virtual Assets or other Digital Assets owned by you (including any bought on your behalf) to be held until we receive further Instruction from you to sell or transfer them (with any deposit of Digital Assets and/or Virtual Assets being deemed to be such an Instruction), we will, acting on your behalf, appoint a third-party as a custodian and to hold the relevant Virtual Assets or other Digital Assets as a custodian in accordance with our agency authority (see below). The custodian services will be provided on terms that apply directly between the custodian and you, and which will be made available to you. Pantrage does not directly provide, charge for and is not responsible for custodian services. Any issues you have relating to custodian services should be taken up by you with the custodians, however, we may, on your behalf, provide assistance in accordance with our agency authority (see below).

Notwithstanding the direct custodial relationship between the custodian and you, if for any reason Pantrage is held or declared to have any legal or beneficial interest in your Virtual Assets or other Digital Assets, Pantrage will hold on trust for you all such right title and interest which Pantrage  is held or declared to have and will not transfer or sell any Virtual Assets or other Digital Assets other than in accordance with your Instructions (which includes any instructions mandated by law, regulatory authority or enforcement agencies).

In order for us to manage the Site, provide the Services and create a direct relationship between you and the third-party custodian to hold the relevant Virtual Assets or other Digital Assets as custodian on your behalf, you appoint Pantrage as your agent with a perpetual and irrevocable (other than in the event of Account termination) agency authority to act as your agent to:

  • Create a direct legal-custodial relationship between you and a third-party custodian for the custody of your Virtual Assets or other Digital Assets, as well as appointing authorized persons within Pantrage to instruct such third-party custodians on your behalf;
  • Access and/or transfer Virtual Assets or other Digital Assets as required for the operation of the Site and provision of the Services, including:
    • Storing and keeping confidential private keys in respect of Virtual Assets or other Digital Assets;
    • Transferring cryptocurrencies to third-party custodians (who are entitled in turn to appoint sub-custodians and provide the custodian services to you through such sub-custodians or other nominees or agents); and
    • Moving cryptocurrencies between hot and cold wallets held by these custodians to allow sufficient hot wallet liquidity to support trades on the Site whilst at the same time providing the additional security of cold wallet storage;
  • Share your information with third-party custodian-service providers so that they can be engaged to provide custodian services to you (see below);
  • Undertake the following events that act, or could act as restrictions, or impact your rights:
    • Termination of our relationship with you and/or your Account;
    • Suspension of our relationship with you and/or your Account;
    • Prohibiting wash trading and other activities;
    • Requiring minimum trade sizes;
    • Blocking Accounts in certain circumstances;
    • Applying service downtime and unavailability restrictions;
    • Complying with enforcement-agency orders or regulatory actions; and
  • Otherwise act only on your instructions in respect of any Virtual Assets or other Digital Assets, including in respect of:
    • Any buying or selling of Virtual Assets or other Digital Assets;
    • The accessing or transferring of Virtual Assets or other Digital Assets between wallets; and/or
    • Any other purpose or action as instructed by you.

By agreeing to these Terms of Use you acknowledge and agree that in doing so, you instruct us on an irrevocable ongoing basis to undertake all of the above-mentioned actions on your behalf. You cannot revoke this ongoing Instruction except by closing your Account, in which case it will lapse only when your Account is closed. In these Terms of Use, “Instructions” means:

  • Instructions received or directed via the Site or as received directly from you in any medium other than via the Site, where Pantrage has expressly agreed in writing to accept such instructions from you;
  • Acts Pantrage may take as set out in these Terms of Use or in any other form of documentation establishing the legal relationship between you and Pantrage, including instructions within the remit of our agency authority set out above (including the Instruction to create the legal custodial relationship with the third-party custodian for the purpose of administering the Services for you); and
  • Instructions mandated by law, regulatory authority or enforcement agencies.

As a result of this limited agency relationship, we do not, and you agree that we do not, have or acquire any rights, title or interest in any Virtual Assets or other Digital Assets that are held on your behalf by the third-party custodian.

We are not an intermediary, do not acquire any rights, title or interest in, and do not assume and have no rights or control over any Virtual Assets or other Digital Assets or any other Member assets other than in respect of actions taken in accordance with our agency authority and your Instructions. As a result, we will not transfer or sell any Virtual Assets or other Digital Assets other than in accordance with your Instructions (which includes any instructions mandated by law, regulatory authority or enforcement agencies).

The creation or use of Accounts without obtaining prior express permission from Pantrage will result in the immediate suspension of all said Accounts, as well as all pending purchase/sale offers. Any attempt to do so or to assist others (Members or otherwise), or the distribution of instructions, software or tools for that purpose, will result in the Accounts of such Members being terminated. Termination is not the exclusive remedy for such a violation, and Pantrage may elect to take further action against you.

You are also responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own Virtual Assets and Digital Assets, and all activity including Transactions that are posted to your Account (including all Instructions to Pantrage). Any actions on the Site, transactions, orders, Instructions and operations initiated from your Account or using your password are

(1) Considered to have been made by you and

(2) Irrevocable once validated using your password or made through your Account.

If there is suspicious activity related to your Account, we may, but are not obligated to, request additional information from you, including authenticating documents, and freeze any transactions pending our review. You are obligated to comply with these security requests or accept the termination of your Account. You are required to notify Pantrage immediately of any unauthorized use of your Account or password, or any other breach of security, by email to help@Pantrage.com.

Any Member who violates these rules may be terminated, and thereafter held liable for losses incurred by Pantrage or any user of the Site and Services.

Pantrage similarly reserves the right to freeze  accounts in accordance with the law.

“The freeze protocol extension gives gateways the ability to 1) globally freeze all their issued funds or 2) freeze funds issued to a specific user. Frozen funds may only be sent back to the issuing gateway. The global freeze feature allows a gateway to freeze all balances it issues. The gateway may still issue payments. Accounts holding frozen balances may return the funds to the gateway. This feature is useful for migrating users from one account to another and to safeguard users in the event that the gateway account is compromised. The individual freeze is primarily intended for compliance with regulatory requirements, which may vary from one jurisdiction to another. It also allows gateways to freeze individual accounts issuances in order to investigate suspicious activity. These features allow gateways to better operate in compliance with laws and regulations.”

You will not take, directly or indirectly, any action designed, or that might reasonably be expected, to cause or result in destabilization or manipulation of the price of Virtual Assets or Digital Assets, which are available on the Site.

For the avoidance of doubt, any action taken by Pantrage to suspend, delay, cancel or freeze any instructions and/or to suspend your Account will not affect your rights, title or interest in respect of your Virtual Assets and other Digital Assets which are held by a third-party custodian on your behalf, but may affect Pantrage’s ability to execute your Instructions, which you hereby acknowledge and agree.

COMMISSIONS

Pantrage Commissions are available in our Fee Schedule. Pantrage reserves the right to change its Commissions at any time and at its sole discretion. You will be notified of any changes in advance through your Account or Email. Upon such notification, it is your responsibility to review the amended Fee Schedule. Your continued use of the Site following the posting of a notice of Commission changes signifies that you accept and agree to the changes. 

VERIFICATION OF ACCOUNTS

The creation and use of your Account are subject to verifications, as required by statutory and regulatory obligations incumbent on Pantrage. You agree to provide us with the information we request for the purposes of identity verification, compliance with know-your-customer rules, as well as detection of money laundering, terrorism financing, fraud or any other financial crime. The requested information may include Personal Data (please refer to our Privacy Policy ).

By providing us with the information we request, you confirm the Pantrage exchange platform as made available on websites that it is true and accurate, and agree to inform us in case of change concerning such information. Your Account will be blocked until we are satisfied with the information you have provided and determine in our sole discretion that it is sufficient to validate your Account. In the meantime, you will not be allowed to terminate your Account or request the deletion of the Personal Data processed in the course of verification operations.

TERMINATION AND ESCROW OF UNVERIFIED ACCOUNTS

You may terminate this agreement with Pantrage and close your Account at any time, following settlement of any pending Transactions.

You also agree that Pantrage may, by giving notice, in its sole discretion terminate your access to the Site and to your Account, including without limitation, its right to: limit, suspend or terminate the Services and Members’ Accounts, prohibit access to the Site, the Services and its content, services and tools, delay or remove hosted content, and take technical and legal steps to keep Members off the Site if we suspect that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms of Use.

Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate Accounts of Members for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another Member’s account or providing assistance to others attempting to do so, (2) overcoming software security features limiting use of or protecting any content, (3) usage of the Services to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism or other criminal activities, (4) violations of these Terms of Use, (5) a failure to pay or a fraudulent payment for Transactions, (6) unexpected operational difficulties, or (7) upon the request of law enforcement or other government agencies.

Pantrage expressly reserves the right to cancel and/or terminate Accounts that have not been verified by a Member despite efforts made in good faith by Pantrage to contact said Member to obtain such verification (“Unverified Accounts”). All Unverified Accounts which have been inactive for a period of 6 months or more are further subject to transfer to a third-party escrow (”Unverified Escrow”), and will no longer be maintained or under the legal responsibility of Pantrage. The administrator/trustee of the Unverified Escrow shall make any and all additional reasonable efforts required by law to determine and contact each Unverified Account owner and, after suitable effort and time has been expended, we may be required to convert the residual Virtual Assets or other Digital Assets into fiat and send the converted amount to a national authority responsible for the safekeeping of such funds.

The suspension or escrow of an Account shall not affect the payment of commissions due for past Transactions. Upon termination, Members shall send to Pantrage,  details of a valid bank account to allow for the transfer of any fiat currencies credited to their account. This bank account must be held by and in the name of the Member. Virtual Assets or other Digital Assets may be transferred to a valid bank account only after conversion into a fiat currency. Pantrage shall facilitate the transfer of the currencies as soon as possible following the Member’s request and within the time frames specified by Pantrage.

Pantrage will arrange to send you the credit balance of your Account; however, in certain circumstances a number of intermediaries may be involved in an international payment and these or the beneficiary bank may deduct charges. We will make all reasonable efforts to ensure that such charges are disclosed to you prior to sending your payment; however, where they cannot be avoided, you acknowledge that these charges cannot always be calculated in advance, and that you agree to be responsible for such charges.

Upon Account closure, any amount less than 20USD in value will not be returned.

AVAILABILITY OF SERVICES

All Services are provided without warranty of any kind, either express or implied, and in particular without implied warranties of merchantability and fitness for a particular purpose. We do not represent that this Site or the Services, or the services of any third-party custodian, will be available 100% of the time to meet your needs. We will strive to provide you with the Services as soon as possible, but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or a loss of transmitted information.

We will use reasonable endeavors to ensure that the Site and the Services can be accessed by you in accordance with these Terms of Use. However, we may suspend the use of the Site and the Services for maintenance and will make reasonable efforts to give you notice of this. You acknowledge that this may not be possible in an emergency, and accept the risks associated with the fact that you may not always be able to use the Site and the Services or carry out urgent transactions using your Account.

APIS AND WIDGETS

We may provide access to certain parties to access specific data and information through our API (Application Programming Interface) or widgets. We also may provide widgets for your use to enter our data on your Site. You are free to use these in their original unmodified and unaltered state.

EXTERNAL WEBSITES

Pantrage makes no representations whatsoever about any External Websites you may access through the Site including the websites of any third-party custodian service providers. Occasionally, the Pantrage website may provide references or links to External Websites. We do not control these External Websites or third-party sites or any of the content contained therein. You agree that we are in no way responsible or liable for the External Websites referenced or linked from the Pantrage website, including, but not limited to, website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities, advertisements, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. You shall bear all risks associated with the use of such content.

External Websites have separate and independent terms of use and related policies. We request that you review the policies, rules, terms and regulations of each site that you visit. It is up to you to take precautions to ensure that whatever you select for your use is free of items such as viruses, worms, Trojan horses and other items of a destructive nature.

EMAIL

Unencrypted email messages sent over the Internet are not secure, and Pantrage is not responsible for any damages incurred by the result of sending email messages in this way. We suggest sending email in encrypted formats; you are welcome to send PGP encrypted emails to us. The instructions and keys to do so are available upon request.

If you send unencrypted or unsecured email or other types of communications to us, we may respond using the same channels, and you hereby accept the risks associated therewith.

DATA PROTECTION

Privacy is very important to us. Full details of our Privacy Policy can be found at Privacy Policy. We recommend that you read the Privacy Policy carefully, so that you know the data that we collect, how we use the data and who we share your data with.

DISCLOSURES TO LEGAL AUTHORITIES AND AUTHORIZED FINANCIAL INSTITUTIONS

We may share your Personal Data with law enforcement, data protection authorities, government officials and other authorities when:

  • Required by law;
  • Compelled by subpoena, court order or other legal procedure;
  • We believe that disclosure is necessary to prevent damage or financial loss;
  • Disclosure is necessary to report suspected illegal activity; or
  • Disclosure is necessary to investigate violations of our Terms of Use or Privacy Policy

We may also share information concerning US citizens who are Pantrage customers with other financial institutions, as authorized under Section 314(b) of the US Patriot Act, and with tax authorities, including the US Internal Revenue Service, pursuant to the Foreign Account Tax Compliance Act (“FATCA”), to the extent that this statute may be determined to apply to.

For further information on how we process your Personal Data, please refer to the Privacy Policy.

INTERNATIONAL TRANSFERS OF PERSONAL DATA

We store and process your Personal Data in data centers around the world, wherever Pantrage facilities or service providers are located. As such, we may transfer your Personal Data outside of the European Economic Area (“EEA”). Such transfers are undertaken in accordance with our legal and regulatory obligations.

Please refer to our Privacy Policy for further details.

JURISDICTION

The Terms of Use shall be governed and construed in accordance with the law of England and Wales. The parties hereto agree to irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

INDEMNITY

To the full extent permitted by applicable law, you hereby agree to indemnify Pantrage and its partners against any action, liability, cost, claim, loss, damage, proceeding or expense suffered or incurred if directly or not directly arising from your use of the Site, your use of the Services or from your violation of these Terms of Use.

TAXES

It is your responsibility to determine whether, and to what extent, any taxes apply to any transactions you and your Company conduct through the Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Account.

MISCELLANEOUS

If we are unable to perform the Services outlined in the Terms of Use due to factors beyond our control including but not limited to an event of Force Majeure, change of law or change in sanctions policy, we shall not be liable for the Services provided under this agreement during the time period coincident with the event.

MODIFICATION OF TERMS

Pantrage reserves the right to change, add or remove parts of these Terms at any time and at its sole discretion. You will be notified of any changes in advance through your Account. Upon such notification, it is your responsibility to review the amended Terms. Your continued use of the Site and the Services following the posting of a notice of changes to the Terms signifies that you accept and agree to the changes, and that all subsequent transactions by you will be subject to the amended Terms.

Transfer

Pantrage may transfer its rights and obligations under the Terms of Use to other entities of the Pantrage Ltd. This includes any other firm or business entity that directly or indirectly acquires all or substantially all of the assets or business of Pantrage Ltd. Any transfer of the rights and obligations of Pantrage Ltd to other entities in the Pantrage Ltd. will be binding upon you. If you do not consent to any transfer, you may terminate this agreement and close your Account.

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